If you are dissatisfied with the quality of services or the actions of your cellular operator, the cellular operator refuses to correct problems or mistakes, then you can submit the appropriate appeal by filling out the form below.

Submit appeal

• Claims to the quality of communication or the Internetа
• Write-off of funds from a personal account or inconsistency of payment for services at official tariffs
• Number lock
• Receiving spam mailings
• Claims to the work of the employee of the Call-center or the office of the cellular operator
• Refusal to enter into or terminate a contract
• Another violation of consumer rightsя

• Fill in the form on our serviceе
• Call to Call-center of cellular operator
• Leave a message in the office or the Subscriber Service Center of the mobile operator
• Write an appeal using the feedback form on the official website of the mobile operator
• Send a letter with a notification to the legal address specified in the service agreement
• Contact the regional Consumer Protection Organization
• In case of a serious offense, you can contact the prosecutor's office or court